Subscription & Cancellation Policy
How Subscriptions Work
When you subscribe, you'll receive your order automatically at your chosen frequency. Your payment method is charged before each shipment.
What You Can Do
From your account dashboard, you can:
- Skip your next delivery
- Pause your subscription (resume anytime)
- Change your delivery frequency
- Update your shipping address
- Update your payment method
- Cancel your subscription
To manage your subscription, visit your account and sign in with your email. You'll receive a one-time code — no password needed.
Before Each Order
We'll send you an email before your next subscription order is processed, so you always know when your next shipment is coming and can make changes if needed.
Payment Issues
If your payment method fails, we'll retry up to 3 times over 9 days and notify you by email. Your subscription will be paused (not cancelled) so you can update your payment details and resume without losing your subscription.
Cancellation
You can cancel your subscription at any time from your account dashboard. There are no cancellation fees, no minimum commitment, and no hoops to jump through. If you cancel after an order has been placed, that order will still be fulfilled.
Questions
Email us at customerservice@artemiscares.com and we'll help you out.